GENERAL TERMS AND CONDITIONS
§1 General information
The following terms and conditions apply to all our quotations, supplies and services in Germany. They are thus applicable to all future business transactions, even if not expressly mentioned or agreed.All of our quotes contained in brochures, advertisements etc. are - including price details - subject to confirmation and non-binding.Purchase orders shall be considered as binding offers. We can accept an offer either by sending an order confirmation within 4 weeks or by delivering the ordered goods to the buyer within this period of time.If any of the provision of these general terms and conditions be or become impracticable or invalid, all other provisions shall remain in full force and effect.
§2 Minimum order value, prices
The minimum order value for deliveries within Germany is 50.00€ net, +19%VAT.Orders within the European Union are subject to a minimum order value of 100.00€. Prices are valid as listed at the time of order. End customer price lists, if available, include the applicable value added tax (VAT). Commercial price lists do not include VAT.
Postage is calculated at cost price.The freight costs of orders are calculated on the basis of volume, weight and destination of a delivery.
§4 Right of withdrawal and return
End customers (as per §13 German Civil Code) ordering goods according to the Distance Selling Act (FernabsatzG) have the right to withdraw the order without stating reasons within 14 days of receipt of the goods. The withdrawal has to be declared in writing or by returning the goods. Timely dispatch suffices to comply with the time limit.Goods shall be returned in proper condition with sufficient postage to the following address:
Deco Stones, H.+ K. Schaefer
DECO STONES pays the regular costs of the return shipment, if the value of the goods exceeds 40.00€ or if the delivered goods, according to our offer, do not correspond to the goods originally ordered.The buyer shall bear the costs of return, if he has paid for the goods in full or paid a contractually agreed partial payment at the time of the countermand.The right of revocation is excluded for goods that have been produced or modified according to customer specifications or goods that have been used or damaged.Any return of goods on a goodwill basis entitles us to claim compensation.
All product details base on current knowledge. The customer himself is responsible for observing any laws or regulations regarding the further processing of our products. The customer himself is responsible for checking our products with regard to their condition and suitability for a certain purpose, any product information on these matters is not legally binding.The customer is obligated to report obvious defects in written form within two weeks of receipt of the goods. After this period all warranty claims for obvious defects are excluded.For any other defects arising within 6 months of receipt of the goods we reserve the right to deliver, at our own choice, replacement or repair the object of purchase within reasonable time. If the repair or replacement goods fails to remedy the defect, you are entitled to demand either a reduction in payment or termination of the contract. This warranty is limited to the delivered goods. Consequential damages, damages or defects resulting from ordinary wear and tear and damages due to improper handling are excluded from warranty.
§6 Payment method
a. Cash on delivery (COD)In this case additional COD charge arise (currently 10.00€ for deliveries within Germany)
b. cash payment on collection of goods
The customer transfers the amount referred to in the order confirmation, fax or letter to the following bank account:
Bank details: DECO STONES
BIC (SWIFT): NOLADE2HXX
IBAN: DE13 2505 0000 0001 3657 17
As soon as the payment amount has been deposited to our account, we release the ordered items for delivery. In the event of insufficient funds to cover the direct debit we will charge the buyer for any arising costs.We reserve the right to exclude particular payment methods.
§7 Retention of title
We retain title on the purchased goods until the purchase price has been fully paid.
The data submitted along with the buyer's order are processed and saved for performance of the contract.We will only transfer your data to a third party if it is necessary for performing the contract The buyer agrees that his data may be used for internal market research and marketing purposes. We will transfer data consigned during the order transaction to other companies and credit inquiry agencies for the purpose of credit assessment. The customer can withdraw its consent to this data transfer at any time without stating reasons.
§9 Place of performance and jurisdiction
Place of performance and jurisdiction shall be Braunschweig, Germany.This agreement shall be governed by German law.